How does the pricing work? What is a credit vs a seat?
Trigify is primarily priced around credits, not normal user seats. Credits are used when searches return results and when workflow actions run.
Credits vs seats
Credits measure usage. Users are people in your workspace. Social account seats, where available, are separate and relate to connected social accounts, not normal workspace users.
Current plans
Legacy plans
Some customers are on grandfathered legacy plans:
Credit costs
What happens if I switch plan?
If you are on a legacy plan, switching to a current plan can reduce credits or remove legacy benefits. Review the confirmation carefully before switching. If unsure, contact support first.
How to check your exact plan
Open Settings → Manage Plan in Trigify. That page is the source of truth for your workspace’s current plan and billing state.