My workflow isn't working and I can't tell why

If a workflow is not behaving as expected, start with the Output tab. Output shows recent runs, node-by-node results, errors, and the data passed between steps.


Step 1: Open the Output tab

Open the workflow and click Output. This is where you inspect whether the workflow has run, which nodes completed, and where any failure happened.

  • Successful runs show completed nodes and their outputs.

  • Failed runs show the node that failed and the error message.

  • Empty output usually means the workflow has not run yet, is still a draft, is disabled, or has no matching trigger events.

Step 2: Check the failing node

Click into the run and inspect each node. Look for:

  • Missing input fields.

  • Unexpected variable names.

  • Empty search results.

  • Integration connection errors.

  • Agent output that does not match the format expected by an If Condition.

Step 3: Use Fix with AI or Edit with AI

If the workflow shows an error, use the AI editing option and include the exact error message. Jarvis can help adjust node configuration, prompts, and variable references.

Common Issues

Problem

What to check

No runs appear

Check the workflow is published and enabled, and that the trigger search has new matching posts.

Workflow runs but no lead is created

Check If Conditions and filters. The workflow may be correctly excluding posts.

Enrichment fails

Check that required inputs such as profile URL, name, or company domain are present.

Integration step fails

Reconnect the integration or check required fields in the destination tool.

Credits are being used faster than expected

Check whether enrichment or engagement actions are running inside a loop before filtering.

When to contact support

If the Output tab shows an error you cannot resolve, contact support with the workflow name, run time, failing node, and the error message shown in Output.