My workflow isn't working and I can't tell why
If a workflow is not behaving as expected, start with the Output tab. Output shows recent runs, node-by-node results, errors, and the data passed between steps.
Step 1: Open the Output tab
Open the workflow and click Output. This is where you inspect whether the workflow has run, which nodes completed, and where any failure happened.
Successful runs show completed nodes and their outputs.
Failed runs show the node that failed and the error message.
Empty output usually means the workflow has not run yet, is still a draft, is disabled, or has no matching trigger events.
Step 2: Check the failing node
Click into the run and inspect each node. Look for:
Missing input fields.
Unexpected variable names.
Empty search results.
Integration connection errors.
Agent output that does not match the format expected by an If Condition.
Step 3: Use Fix with AI or Edit with AI
If the workflow shows an error, use the AI editing option and include the exact error message. Jarvis can help adjust node configuration, prompts, and variable references.
Common Issues
When to contact support
If the Output tab shows an error you cannot resolve, contact support with the workflow name, run time, failing node, and the error message shown in Output.